Privacy policy

Effective Date: 19th December 2024

Welcome to Clay Biscuits. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Pakistan's Personal Data Protection Bill (PDPB) and applicable laws.

1. Information We Collect

  • Personal Identifiable Information: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Details necessary to process transactions (handled through secure payment gateways).
  • Technical Data: IP address, browser type, device information, and cookies to improve user experience.
  • Behavioral Data: Data on how you navigate and interact with our website.

2. How We Collect Your Information

  • Information provided directly by you when you place an order, subscribe to our newsletter, or contact us.
  • Automatically through cookies and similar technologies when you browse our website.
  • Third-party tools (e.g., payment processors) used to facilitate transactions.

3. Use of Your Information

  • To process and fulfill orders.
  • To deliver customer support.
  • To send updates, promotions, and marketing communications (with your consent).
  • To enhance and optimize our website and services.
  • To comply with legal obligations.

4. Data Sharing and Disclosure

  • With trusted third parties (e.g., payment processors or shipping companies) to complete transactions.
  • When required by law or government authorities.

5. Data Protection

We implement stringent measures to safeguard your personal information, including encryption, secure servers, and restricted access. Despite these efforts, no system can guarantee 100% security.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve functionality and user experience.
  • Track website performance and visitor behavior.

You can disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

Under Pakistan's data protection laws, you have the right to:

  • Access your personal data and request corrections.
  • Request deletion of your data where legally permissible.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at claybiscuitsoffical@gmail.com.

8. Retention of Data

We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

9. International Data Transfers

If your data is transferred outside of Pakistan, we ensure that it is handled in accordance with applicable laws and international data protection standards.

10. Updates to Privacy Policy

We may update this policy from time to time to reflect changes in regulations or our practices. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: